• Companies and governments that operate large numbers of vehicles are increasingly turning to connected fleet-management solutions. These services use GPS and other tracking technologies, as well as cellular data connectivity, to collect real-time data on the location of vehicles in the fleet and how they are being driven at a given moment.  
  • Connected fleet-management solutions and the data they generate have allowed organizations to decrease costs and increase efficiency and productivity. Benefits include better vehicle routing, increased monitoring capability, and greater capacity for cost-saving preventative maintenance.
  • By 2020, BI Intelligence estimates that the connected fleet-management solutions market will include 180 million commercial vehicles in North America, representing 90% of the total market. That's a 10-fold increase from 2010. The proliferation of mobile broadband, rising adoption of and familiarity with apps, and vehicle-replacement cycles are among the drivers of this growth.
  • There are three primary use cases of connected fleet-management solutions: physical asset movement and delivery, consumer transport, and field-service vehicles.
    • Consumer-transportation and delivery fleets probably adopted connected fleet-management solutions the earliest — and therefore likely have markedly higher market penetration.
    • Conversely, field-service vehicles are probably less likely to quickly move toward a saturation point in connected fleet-management system implementation.
  • Cellular and tablet devices, OBD-II devices, and gateways are the primary technologies used in fleet-management solutions. These three categories all pair GPS receivers with cellular antennae to enable monitoring of vehicles.
    • Mobile-based solutions are ideal for field-service deployments.
    • Solutions based on OBD-II technology should be considered for use in both asset-delivery and consumer-transport fleets. 
    • Gateway devices are best employed on larger vehicles, such as heavy commercial trucks and buses.
  • There are dozens of companies worldwide servicing more than 10,000 client vehicles eachHowever, thanks to a trend toward consolidation through mergers and acquisitions in the industry, Verizon is poised to control the largest share of the US connected fleet-management market.


From city buses to delivery vans, commercial and governmental vehicle fleets are crucial drivers of economic activity, facilitating the movement of goods, consumers, and service providers from one place to another. They are also major investments for the entities that operate them, requiring large amounts of capital for implementation and maintenance.

For the purposes of this report, a fleet is defined as a number of self-propelled assets, including cars, trucks, planes, buses, etc., owned or leased directly by a company or organization, and deployed to [...]